Shipping policy
At LegacyKits, we strive to provide a smooth and transparent delivery experience. Every order is carefully prepared and shipped to ensure your jersey reaches you safely and on time.
Shipping Rates
We proudly offer free standard shipping worldwide on all orders.
Estimated Delivery Time
Your order journey includes two stages:
Processing Time
- Orders are prepared and packed within 1–3 business days (Monday–Friday).
- Orders submitted after 5:00 PM (PST) will begin processing on the following business day.
Shipping Time
- Delivery typically takes 5–8 business days (Monday–Friday), depending on the destination.
Total Delivery Estimate
- Most orders arrive within 6–11 business days from the date of purchase.
Please be aware that fulfillment and transit times may occasionally increase during holidays, special promotions, or major product launches. If an unexpected delay occurs, we will keep you informed via email.
Tracking Your Order
Once your package has been dispatched, a shipping confirmation email containing your tracking details will be sent within 1–2 business days.
You can monitor your shipment directly through our website or on the carrier’s tracking platform.
Please allow up to 48 hours for tracking information to become active after receiving your confirmation email.
Order Updates & Modifications
Because we begin processing orders promptly, any changes should be requested as soon as possible.
- Requests to modify shipping information or product details must be submitted within 6 hours of placing the order.
- Approved modifications may require an additional 1–2 business days for processing.
- To request an update, contact support@legacykits.co and include your order number.
Customer Assistance
Missing Items
If your package arrives with missing items, please notify us within 48 hours of delivery, and our team will investigate promptly.
Tracking Issues
If tracking information has not updated after 3 business days, please reach out to our support team for assistance.
Delivery Delays
Should your order exceed the estimated delivery timeframe, contact us within 2 business days so we can coordinate with the shipping carrier and help resolve the issue.
Contact Us
For any shipping-related questions or concerns, our customer support team is ready to assist.
Email: support@legacykits.co
Response Time: Within 24 business hours, Monday–Friday.
